HOW DO I REGISTER ON BETYETU GHANA?
You can Register by;
•Visit the Betyetu Ghana website https://betyetu.com.gh and click on “Sign Up” in the top right hand corner, fill in the registration form and submit it by clicking on “Join Now”.
•Or dial *714*33# and select Register.
•You can also do a first deposit from your mobile money account to the betyetu account and you will be registered.
Can I change my username?
•Unfortunately not; the username that you have chosen during the registration process cannot be changed once you have created your Betyetu account since it’s your phone number.
How can I retrieve my login details?
•Contact our Customer Care Services via mail: email@example.com or call 024 243 5519.
How do I reset my pin?
•Click here to reset your PIN.
HOW DO I CHANGE MY PIN?
To change your pin to your desired pin;
1. Log into your account.
2. Navigate to your account by clicking on your name / phone number.
3. Click on change Pin.
4. Key in your current pin, then your new pin.
5. Confirm your new pin and click on change pin to confirm changes.
How do I update my personal details?
•Please contact our Customer Services to rectify any errors.
Can I open more than one account with Betyetu Ghana?
•No. Multiple accounts are not allowed.
What is the minimum age for betting with Betyetu Ghana?
•It is strictly forbidden for persons under the age of 18 to open an account and use our services.
Where can I find Terms & Conditions?
•At the top right corner of the website you will find our provisions.
Does it cost any money to register on Betyetu Ghana?
No. It’s completely free of charge.
BET ON DEPOSIT
Betyetu has made betting so easy for you. You can simply enter the keyword assigned to a team playing on a particular day in the reference filed when depositing money from your mobile money account into your betyetu account. You can bet on single games or specials using the assigned and advertised keywords.
1- If the keyword “REAL” is assigned to Real Madrid on a particular day, you can simply enter “REAL” in the reference field when depositing money and a single bet on Real Madrid to win that particular advertised game is placed.
2- If the keyword “DRAW” is assigned to a particular game on a particular day, you can simply enter “DRAW” in the reference field when depositing money and a single bet on the match to end in a draw on that particular advertised game is placed.
3- For specials the teams selected to win the advertised games are all represented with one keyword for example “TOP”. So you simply enter “TOP” in the reference field when depositing money and a multibet with the preselected teams to win on that particular advertised games is placed.
For new players, once the deposit is made with the keyword in the reference field you will receive 4 sms, 1 from your MNO confirming your transfer. 2 from Betyetu confirming you registration and with your login pin. 3 from Betyetu confirming your deposit and 4 also from Betyetu confirming the bet placed with your bet id.
For existing customers once the deposit is made with the keyword in the reference field you will receive 3 sms, 1 from your MNO confirming your transfer, 2 from Betyetu confirming your deposit and 3 also from Betyetu confirming the bet placed with your bet id
What is the minimum bet amount?
•The minimum bet amount is GhC 1.
What is the maximum Payout?
•The maximum payout is GhC 50,000.
How many events can I add to my bet slip?
•The maximum number of events you can add to your bet slip is 15.
How do I bet online?
••Go on the website
•Enter your number and pin
•Select your match/matches
•Select a stake
•Click Bet now to place your bet
Can I cancel my Bet after placement?
•Once a BET ID has been issued, bets cannot be cancelled or amended.
How do I check my balance?
•To check your "Balance", log into your account and click on the account icon. You will be directed to your account where you can see your account balance.
How do I withdraw?
•Log into your account
•Navigate to the withdraw tab on your account
•Enter the amount you wish to with draw then click on Withdraw Your Mobile Money account will be credited
•Minimum withdrawal is GHC 5
Are there any fees when withdrawing?
•We don’t charge on withdrawing but network charges apply
• Cash Out is an innovative real-time feature that allows you more control over your bets and offers an opportunity to take a return before an event has finished.
• With Cash Out, you no longer have to wait for your bet to reach its natural conclusion; you have the opportunity to track your selections and Cash Out at a point of your choice guarantying yourself a profit, or cut your losses.
What ways can I Cash Out?
Live Cash Out
• You can Cash Out on your bet live during the game. This feature allows in-play Cash Outs on pre-game bets. Imagine that 9 legs of your 10-team multiple have come through, but the final team is losing at half-time. You can Cash Out live and make sure you end up with a profit.
Pre-game Cash Out
• This gives you the ability to collect your winnings before all the games in your multiple bets have been settled. Your multiple bet looks set to come through with one game to go, and then you hear one of the star players is injured in the team you picked to win. Not to worry, just Cash Out before the game and collect your win.
How can I Cash Out?
Online Cash Out
• Simply login to your account and select your profile or “My Account” choose “Cash Out” and you will see all the bets that can be cashed out immediately.
• Please note that bets placed with Bonus Funds cannot be cashed out.
How much will I win?
• Your Cash Out amount depends on the likely outcome of your bet. The more likely it is to come through, the greater the amount you can Cash Out.
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